SaaS in the Age of GPT: A Threat or an Opportunity?
Introduction: The Intersection of SaaS and GPT The rise of Generative Pre-trained Transformers (GPT) has sparked a revolution in the tech industry, particularly within the Software as a Service (SaaS) landscape. From enhancing customer support to generating content and automating workflows, GPT technologies are fundamentally changing how businesses operate and interact with customers. This raises…